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Terms & Conditions

Shipping Policy

Orders if in stock will be shipped within 5 business days. If the pots are out of stock it make take 2 to 3 weeks.

We strive for 100% satisfaction upon opening our packages, however damages and mistakes can sometimes occur. Please contact us immediately and we will correct the problem.

Damages – Please send a photo to rosedurr@gmail.com and keep packaging materials for claim inspection. Replacements will be sent immediately.

Missing/Incorrect Orders – Contact us regarding the issue and we will ship replacements immediately.

Return Policy

We will gladly accept the return of any merchandise that may have been damaged during shipping any item damaged from use or general wear and tear.

Please note that once your order is placed we cannot make adjustments be sure that your shipping information is entered correctly. As we cannot be held responsible for any lost or returned package due to incorrect information.